Contact information

CONTACT INFORMATION — BUSINESS VERIFICATION REQUIRED
Last Updated: November 12, 2026

Thank you for visiting elmnvenix. We aim to make customer assistance accessible for questions about product information, purchases, shipping, returns, refunds, and other order-related matters.

1. STORE CONTACT DETAILS

Store Name: elmnvenix
Official Website: https://elmnvenix.shop
Customer Service Email: heng.darrudad@outlook.com

2. SUBMITTED BUSINESS INFORMATION — VERIFICATION REQUIRED

Company Name (submitted): TOUNG-ANH NHAT LLC
Representative (submitted): TOUNG-ANH NHAT HO
Submitted Business Address:
42470 Agena St
Temecula, CA 92592
United States

The company name, representative, and address above were provided for preparation of this document.

The company's current legal registration, the named representative's authority, the validity of the physical address, and its relationship to the actual operator of elmnvenix.shop have not been independently verified.

These details must not be represented as the confirmed legal identity or authorized business correspondence address of the actual contracting seller without appropriate supporting documentation.

3. CUSTOMER SUPPORT TOPICS

Our support team can help with:

- Product information and availability.
- Order confirmations and payment inquiries.
- Processing and delivery estimates.
- Requests for available tracking details.
- Order cancellations.
- Returns, exchanges, and refunds.
- Defective, damaged, or incorrect products.
- Missing or delayed packages.
- General shopping inquiries.

4. HOW TO CONTACT CUSTOMER SERVICE

Customer Service Email: heng.darrudad@outlook.com

For questions about existing orders, include your order number, the email address used during checkout, and a description of the issue.

Please do not send full payment card numbers, passwords, or sensitive financial credentials by email.

5. RETURN DESTINATIONS

Contact customer service before returning merchandise.

We will provide an authorized return destination and prepaid shipping instructions. The return facility may differ from the submitted business address.

6. REQUIRED PUBLIC CONTACT INFORMATION

Before publication, verify the actual contracting seller's legal name, company registration where applicable, representative authority, authorized and deliverable physical business address, and a valid customer service telephone number where required by law.

Any additional legally required public contact details must also be accurate.

Thank you for shopping at elmnvenix.